I am 71 years old and have owned a home since I was 26. In that time, I have employed general contractors, electricians, HVAC, plumbers, carpenters, sheet-rockers, carpet layers, roofers, gutter guys, and landscapers. Some were good and some very bad.
This is my first experience with radon mitigation. My radon level in my basement was 11.
Prior to engaging 5280 Mitigation, I did extensive reaserch on radon, and on companies doing mitigation.
Chris and Bryan own 5280. Chris is easy to talk to, very helpful, and very knowledgeable. He also returns calls promptly.
When I contracted with Chris, he setup the installation in a timely manner. The contract calls for reducing the radon level to 4.0 or lower. The installer, Sandy, arrived on time and was very professional and took extra time and effort to dig out the pit to make it large enough to provide sufficient suction.
A week after installation, I retested the radon level. It came back at 7.5 which is above the 4.0 standard.
I have had some awful experiences with trying to get contractors to come back and correct work. I was expecting the worse when I called and left a message for Chris. To my delight, he called right back and setup up an appointment to correct it. Bryan came out and installed a larger fan (in a snow storm).
This time, the reading came back at 4.6...still too high. I was wondering if Chris might say something like "well that's close enough". Nope, Chris said he will send Bryan back to figure a way to drop it to 4 or under.
It is a pleasure to work with a company who does what they say and returns calls. I will do an update on this review when I get the next test back. I highly recommend this company if you need radon mitigation.
Update as of July10, 2017.
Bryan came out as scheduled.
He drilled a secondary pit and attached it to the main pit via 4" piping. I retested about a week later. The result came back at 1.1
This is a highly reliable and effective company..